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Hallo! We orderd o2 go prepaid more than two weeks ago and it didn't came. We got only one email where is told to us that we will get second email with order number and we never got it. And you took money for our order. So i want to how we can get our o2 go prepaid.



Why i cant see your answer?




Hi vedran.muza,



a all new sim card, so a new prepaid card if for free.



Or do you mean a new card because your old one does not work anymore or something? A new card in exchange costs € 10,00.



So what do you mean?



Kind regards,



Jessica ☺️




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