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Hello, unfortunately I am canceling my o2 contract with one of my numbers to switch for another carrier, what do I need to do to take my number with me? any help would be appreciated! Thank you very much.
Hi @OTFH,



thank you for writing us.



Is the cancelation regarding with your phone number ending with 333? There is a notice of a declaration to export the number to another provider.

Your new provider/carrier has now to inform us to which provider and date the number should be exported.



If there are any questions left, feel welcome to ask.



Regards

Michael
Hi @OTFH@OTFH ,@OTFH



thank you for writing us.



Is the cancellation with your phone number ending with 333? There is a notice of export to the number to another provider.

Your new provider / carrier has become informed.



If there are any questions left, feel welcome to ask.



Regards

Michael


Hello Michael, yes! I did not know how long to wait for an answer here so I called customer service and got it done. Now I just contact the new provider and then they will do the rest? Thank you!
Hi @OTFH,



that is fine for me.



If there are any questions left, you are welcome.



Regards

Michael

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