hello, the charge to the debit card was rejected for not having funds and now there is a negative balance, if I pay this balance is zero? or the balance is in my favor, because I have blocked the use of the SIM card, plus an incredible charge for not having funds, from the bank and from o2, I have to pay it directly to o2? or putting money in my bank account, it's really confusing how o2 handle things.
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Dear gusnu,
I can assure you, that you have a positive balance. Before, you had a negative balance for one day (31.05), but it was quickly refilled on the 02.06., since you topped it up with 20,00€.
So everything is fine.
If you have any further questions, feel free to ask.
Kind regards,
Ubbine
Jetzt endlos surfen mit dem o2 Free! | Lesenswerte Tipps, Apps und mehr | Teste neue Smartphones
I can assure you, that you have a positive balance. Before, you had a negative balance for one day (31.05), but it was quickly refilled on the 02.06., since you topped it up with 20,00€.
So everything is fine.
If you have any further questions, feel free to ask.
Kind regards,
Ubbine
Jetzt endlos surfen mit dem o2 Free! | Lesenswerte Tipps, Apps und mehr | Teste neue Smartphones
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