Hi @Andis111‌,



here's how you can find your PUK to unlock your SIM card:



log onto My O2 --> move to "Tarif & SIM-Karte" --> "SIM-Karte verwalten" (manage SIM) --> "PIN & PUK einsehen" (view) and click on "Weiter" --> click on "Anzeigen" (view).



Your PUK will be shown as a 8-digit number on the right hand side. Just enter it in your phone and you should be all set



Kind regards,



Nicolas

---

THANK YOU

---