Skip to main content
Warum O2
Warenkorb
Service
Frage

Money taken from bank after termination

  • October 16, 2016
  • 1 Antwort
  • 125 Aufrufe

amaia
Besucher:in
Dear all,

Sorry for posting here, but I can't post in the English group.

I canceled my O2 DSL contract end of June because I left Germany.

However, I just saw that in September they have charged me 44.54 euro.

I have not received any bill on my new address that I gave O2 and my online account has already been deactivated. Therefore, I cant see my online bills.

I paid all my bills in time and I also sent back the router in time (on the day that my contract ended).

Does anybody know how should I proceed?

Thank you in advance,

Best,

amaia

1 Antwort

Zampano84
Einsteiger:in
Forum|alt.badge.img
  • Einsteiger:in
  • October 16, 2016
Hi amaia,

I shifted your question to the English Community.

BR