Skip to main content
Warum O2
Warenkorb
 Service
Frage

Impossible to contact customer service

  • February 24, 2019
  • 2 Antworten
  • 103 Aufrufe
K
Besucher:in
My partner keeps getting a bill for a internet service that was never provided. The internet connection was never made, no contract was signed but he still keeps getting an invoice on his email. He does not even live there anymore. He does not even live in Germany.

This is really not acceptable. It's impossible to get in touch with the customer service to sort this out.

    2 Antworten

    o2_Tobias
    • o2_TobiasTeam
    • February 25, 2019
    Hi @Kaja123,

    thanks for your message.

    In order to help you, I just have sent a private message from o2_Support to you.

    Please reply to this private message.

    Thanks a lot.

    Loving greetings,
    Tobias
    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    o2_Tobias
    • o2_TobiasTeam
    • March 25, 2019
    Hi @Kaja123,

    everything is clarified now.

    If you have any further question, just contact our o2 Community.

    Loving greetings,
    Tobias
    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica