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How to check the status of my contract cancellation?

  • January 25, 2018
  • 3 Antworten
  • 155 Aufrufe
Yash1303
Besucher:in
I cancelled my o2 postpaid contract 3 months before the ending date.But didn‘t recieve any confirmation about the status of the contract. How to check this?

Lösung von o2_Jessica

Hello Yash1303,

how long it takes to answer depends on several things:

- not many people of our team work on English customer requests

- if the people who do that are not available, or working on something else it can take a little longer

But we are still here ☺️

As I see your question already got answered, cause your number already got deactivated! ☺️

Kind regards,

Jessica

3 Antworten

A
  • Anonymous
  • January 25, 2018
Wait here for a moderator to tell you the status.

Yash1303
Besucher:in
  • Yash1303
  • Autor
  • Besucher:in
  • January 25, 2018
How much time a moderator usually takes to reply to a query?

o2_Jessica
  • o2_JessicaTeam
  • Team
  • Lösung
  • February 7, 2018
Hello Yash1303,

how long it takes to answer depends on several things:

- not many people of our team work on English customer requests

- if the people who do that are not available, or working on something else it can take a little longer

But we are still here ☺️

As I see your question already got answered, cause your number already got deactivated! ☺️

Kind regards,

Jessica

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