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How can I request/get access to my call history for the last few months ?

  • September 20, 2018
  • 1 Antwort
  • 808 Aufrufe
E
Besucher:in
I need to check the history of my call for the last couple of months.
Is there any way to access to get this information online ?
Or can I somehow ask for such report O2 support team ?

Thanks

Lösung von o2_Kurt

Hello there!

It is called "Einzelverbindungsnachweis" in German, you can find yours in you "Mein o2"-App or right here:
https://www.o2online.de/rechnung
Not every call is listed, only usage which is not included in your flats is available in the Einzelverbindungsnachweis.
Information about calls which are not listed cannot be accessed (these kind of connections are not relevant for the bill and have to be deleted from our Database).

VG,
Kurt

1 Antwort

o2_Kurt
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  • o2_KurtModerator
  • Moderator
  • Lösung
  • September 21, 2018
Hello there!

It is called "Einzelverbindungsnachweis" in German, you can find yours in you "Mein o2"-App or right here:
https://www.o2online.de/rechnung
Not every call is listed, only usage which is not included in your flats is available in the Einzelverbindungsnachweis.
Information about calls which are not listed cannot be accessed (these kind of connections are not relevant for the bill and have to be deleted from our Database).

VG,
Kurt
Signatur :)
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