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Extending my Contract?

  • March 3, 2019
  • 5 Antworten
  • 119 Aufrufe
Leo727
Besucher:in
Hello,

I have 3 contracts in my account. 2 are on current tariffs, but my main number (ending in 306) is still on All in L, which is not competitive with the current plans here and elsewhere.

I would like to extend my contract if I can get the Free M tariff at a decent price, can you help?

Thanks,
Kat

Lösung von o2_Tobias

Hi @Leo727,

thanks for your request.

Of course, I like to help you with prolonging your number with -306 at the end.

I can give you the tariff "o2 Free M Kombi" with an allnet- and sms-flatrate and 10 GB data-volume for 24,99 € for the next 24 months.

How does that sound to you?

Please find further information about the tariff here: https://www.o2online.de/recht/produktinformationsblatt/

If you would like to accept my offer, please contact us here in our English community again.

I look forward to your response.

Loving greetings,
Tobias

    5 Antworten

    o2_Tobias
    • o2_TobiasTeam
    • Lösung
    • March 4, 2019
    Hi @Leo727,

    thanks for your request.

    Of course, I like to help you with prolonging your number with -306 at the end.

    I can give you the tariff "o2 Free M Kombi" with an allnet- and sms-flatrate and 10 GB data-volume for 24,99 € for the next 24 months.

    How does that sound to you?

    Please find further information about the tariff here: https://www.o2online.de/recht/produktinformationsblatt/

    If you would like to accept my offer, please contact us here in our English community again.

    I look forward to your response.

    Loving greetings,
    Tobias
    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    Leo727
    Leo727
    Besucher:in
    • Leo727
    • Autor
    • Besucher:in
    • March 4, 2019
    Hi @o2_Tobias,

    thanks, yes that is good, I would like to accept your offer. Thanks for your help.

    Regards,
    Kat
    o2_Tobias
    • o2_TobiasTeam
    • March 4, 2019
    Hi @Leo727,

    thanks for your quick reply.

    I just have prolonged your contract.

    The tariff change into "o2 Free M Kombi" will be done within the next 48 hours. Afterwards, you will receive a confirmation by e-mail.

    Thanks a lot for your confidence.

    Loving greetings,
    Tobias
    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    Leo727
    Besucher:in
    • Leo727
    • Autor
    • Besucher:in
    • March 5, 2019
    Hi @o2_Tobias,

    my tariff has changed now, thanks very much. I have one more question:

    One of the other numbers in my account has the Kombi Vorteil but the other doesn't (the number ending with 662). That number was recently transferred to my account, I thought it would automatically get the Kombi discount?

    Thanks,
    Kat
    o2_Tobias
    • o2_TobiasTeam
    • March 5, 2019
    Hi @Leo727,

    nice that the tariff-change was perfectly activated.

    Concerning the number with -662 at the end, you will not be able to get a "Kombi-benefit". Please note that the other 2 tariffs already have now the "Kombi-benefit". According to the requirements for the "Kombi-benefit", one tariff needs to be the "giver" for the Kombi-benefit.

    You only can get one Kombi-benefit if you have at least 2 tariffs under one account.

    But your contract with -662 at the end has a discount of 4,50 € for 24 months. This is not bad. 🙂

    I hope I could answer your question. Enjoy your tariffs.

    Loving greetings,
    Tobias
    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    Leo727
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