Hi @Leo727,



thanks for your request.



Of course, I like to help you with prolonging your number with -306 at the end.



I can give you the tariff "o2 Free M Kombi" with an allnet- and sms-flatrate and 10 GB data-volume for 24,99 € for the next 24 months.



How does that sound to you?



Please find further information about the tariff here: https://www.o2online.de/recht/produktinformationsblatt/



If you would like to accept my offer, please contact us here in our English community again.



I look forward to your response.



Loving greetings,

Tobias

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Hi @o2_Tobias,



thanks, yes that is good, I would like to accept your offer. Thanks for your help.



Regards,

Kat

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Hi @Leo727,



thanks for your quick reply.



I just have prolonged your contract.



The tariff change into "o2 Free M Kombi" will be done within the next 48 hours. Afterwards, you will receive a confirmation by e-mail.



Thanks a lot for your confidence.



Loving greetings,

Tobias

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Hi @o2_Tobias,



my tariff has changed now, thanks very much. I have one more question:



One of the other numbers in my account has the Kombi Vorteil but the other doesn't (the number ending with 662). That number was recently transferred to my account, I thought it would automatically get the Kombi discount?



Thanks,

Kat

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Hi @Leo727,



nice that the tariff-change was perfectly activated.



Concerning the number with -662 at the end, you will not be able to get a "Kombi-benefit". Please note that the other 2 tariffs already have now the "Kombi-benefit". According to the requirements for the "Kombi-benefit", one tariff needs to be the "giver" for the Kombi-benefit.



You only can get one Kombi-benefit if you have at least 2 tariffs under one account.



But your contract with -662 at the end has a discount of 4,50 € for 24 months. This is not bad.



I hope I could answer your question. Enjoy your tariffs.



Loving greetings,

Tobias

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