Hi All
Before going back to Japan from Geramany,I sent one mail to O2 company to cancel my contract but i have not received any reply yet.
Now,I am in Japan and i still pay the bill every month,,,,,,,,,,
How can I cancel the bill?
Please deal with this problem as soon as possible.
Best regards,
Seite 1 / 1
It's not possible to cancel a contract by EMail. Did you send a letter to o2?
Otherwise you have 3 possibilities yet:
a) Send a letter or
b) a Fax
c) Fill out this formula -> https://static2.o9.de/blob/12985654/v=1/Binary/contract-cancellation-moving-abroad-download.pdf and send it in (Faxno. an Mailadresse were given in it). One will need a confirmation that you definitely left the country and an invoice of 3 monthly fees.
Regards,
Zampano
Otherwise you have 3 possibilities yet:
a) Send a letter or
b) a Fax
c) Fill out this formula -> https://static2.o9.de/blob/12985654/v=1/Binary/contract-cancellation-moving-abroad-download.pdf and send it in (Faxno. an Mailadresse were given in it). One will need a confirmation that you definitely left the country and an invoice of 3 monthly fees.
Regards,
Zampano
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