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DSL Relocation - Connection Speed reduced?

  • March 10, 2018
  • 1 Antwort
  • 99 Aufrufe

kvelugula
Besucher:in
Hello O2,

I applied for a DSL Relocation earlier this month, my current package is "o2 DSL L" with a speed of upto 50 Mbps. But this morning, I received a transfer contract letter from o2, it says my new DSL package is  "o2 DSL M" and the max speed limit will be 16 Mbps. How can I get this corrected? I would like to continue with my current speed of 50 mbps. 

I checked my new apartment address here -> VDSL & DSL Verfügbarkeit bei O₂ testen - DSL & Festnetz 

the check tells me that "o2 DSL L" with upto 100 Mbps is supported in the new address.

1 Antwort

kvelugula
Besucher:in
  • Autor
  • Besucher:in
  • March 13, 2018
Hi, can someone look at this?