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dsl line - modem without login

  • September 18, 2018
  • 3 Antworten
  • 190 Aufrufe
B
Besucher:in
Hi,
the person who use to live in my flat wanted to switch his contract to my name,
I filled the paper in order to do so , but it seem to have an error in my e-mail as I received the modem but no e-mail with my logins !

How do I reach the right department in order to change that ?

    3 Antworten

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • September 19, 2018
    Hello,
    except of the router, did you recieve any inforamtion from us? Be via postal mail or via email? Did you also check your SPAM folder?
    Regards,
    Lars
    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
    B
    Besucher:in
    • byronolrd
    • Autor
    • Besucher:in
    • September 25, 2018
    I got a letter from the 17th received only two days ago, stating that I owe O2, 92,06€
    wit the kunden number in the header but that's it. Nothing in the spam folder, who should I reach regarding this ?
    Can I get a contact to reach the company in english @o2_Lars
    o2_Lars
    • o2_LarsModerator
    • Moderator
    • September 25, 2018
    Hello,
    unfortunately we do not have a special hotline number to reach an english speaking agent. I will send you a private message here so I can have a look into this.
    Regards,
    Lars
    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
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