2 month ago i moved from Trift Str. to Spandauer damm 136 14050.And i have filled the "Umzug Anmeldung".They told me the techniker would come at 8th june.That is,i have 3 months no internet and still paid for this.This is np,But! i waited all day long in my home but no one come.After i called again,they told me that the techniker has already come and kabel is open now.I know sometimes if the anschluss is already open techniker has no necessary to come.However the Internet does not work. The router displays only below lights:1. Power : Green
2. WLAN: Green
3. LAN: Green (when connected to my PC with cabel)
4. DSL --> No light
5. INTERNET --> No light
6.Info.-->No light
Router Model: Homebox 6641
The internet does not connect.And i can't receive any DSL signal at all.(not even blink)
I'm studying IT so i knows that it's not my setting's problem.It is just no connect to the outdoor server.
I think the probably problem is :
1.router broken(but it is almost new)
2.cable broken(as new as router)
3.Home anschluss broken(im also new renter for this house but probably)
4.outdoor cabel not connect(most probably reason)
I tried to connect cables again,restarted,reset router,IP settings, Install softwares,check DNS,But
no dsl signal i can do nothing.Can't even give my Zugangspin.("192.168.1.1 can not set too and let me check my cabel)
I tried to call techniker again multiple times over the last few days, but only 1 time success,other times is 45min long wait and finally no one answer.
should i pay for this half year with no internet?
Any tips what can be done next, will be helpful.Please!
Many thanks
Yujie
