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DSL Hardware to return

  • May 31, 2019
  • 3 Antworten
  • 333 Aufrufe
R
Besucher:in
Hello,

I would like to know why O2 is charging me for not returning DSL Hardware. It was replaced due to Router problems and the attendant said to me that I do not need to send it back.

Now, I have a bill with 59 Euros for the Router. Since I already have it at home, how can I send it back to O2?

Thanks,

Romolo Zambelli

Lösung von o2_Larissa

Hay hay @Romolo,

yes, you can send it back via this link http://g.o2.de/GAF.

Kind regards, Larissa

3 Antworten

o2_Larissa
  • o2_LarissaTeam
  • Team
  • Lösung
  • June 7, 2019
Hay hay @Romolo,

yes, you can send it back via this link http://g.o2.de/GAF.

Kind regards, Larissa
R
Besucher:in
  • Romolo
  • Autor
  • July 1, 2019
How long takes to get the refund if I'm already charged for the hardware rental?
o2_Marc
  • o2_MarcTeam
  • Team
  • July 3, 2019
Hi Romolo,

the refund was finished on the 20th of June 19. You don't had get the money back still right now? Do you check your bank account?

Regards,
Marc
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