hi,
My contrac tis ending by oct 18th and I would like to close my contract and no more renewing.please tell me the procedure and also I wish to have this number as my prepaid.whats the procedure?
My number:0176xxxxxx74
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Edit o2_Jessica:
[i]Deleted the number - data privacy. This is a public internet community. Everyone who visits this webpage will be able to see what you're writing here. So please be careful with your privat data.
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Hello Dinesh,
your contract got extended for 12 more months, because you didn't cancel it 3 months ahead of the runtime end.
So, the new end of your contract is the 18th of October 2018. The cancellation has to reach o2 3 months before that, so the latest date would be the 18th of July 2018.
If you want to use your number on another prepaid sim card you can port the number from the contract to the prepaid sim card. If you want to do so just let me know.
Kind reards,
Jessica
your contract got extended for 12 more months, because you didn't cancel it 3 months ahead of the runtime end.
So, the new end of your contract is the 18th of October 2018. The cancellation has to reach o2 3 months before that, so the latest date would be the 18th of July 2018.
If you want to use your number on another prepaid sim card you can port the number from the contract to the prepaid sim card. If you want to do so just let me know.
Kind reards,
Jessica
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