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I have written and mailed oer 3 letters to Telefonica stating that I wanted to quit my contract, to date no reply. Online it shows that my contract can be extended, this I do not want.



Please advise.



Which kind of contract, mobile phone or DSL?



What is the contract duration (Vertragslaufzeit)?

What is your period of notice (Kündigungsfrist)?



Do not send cancellations of contract via mail, it is not valid.



When did you send a written letter to which adress?

Did you send it by registered mail?



Do you still have the document of registered mail and a copy of your letter?




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