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Bill paid but no data

  • July 25, 2019
  • 2 Antworten
  • 276 Aufrufe
A
Besucher:in
I had an outstanding bill, which I paid by bank transfer for my postpaid number (xx), but still there is no data.

Edit by o2_Katja: Rufnummer entfernt

Lösung von o2_Jan

Hi @anchal,

just a quick follow-up: your bill is now payed and your internet connection has been reestablished. ☑️

Best regards,
Jan.

    2 Antworten

    o2_Jan
    • o2_JanTeam
    • July 25, 2019
    Hi @anchal,

    welcome to the o2 community!

    As of now, the amount is not shown in your account, but since you payed by bank transfer, it could take up to a few days for the sum to be successfully transferred and for the outstanding bill to be marked as "paid", which will result in your card to be unblocked again.

    Best regards,
    Jan.
    Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
    o2_Jan
    • o2_JanTeam
    • Lösung
    • July 27, 2019
    Hi @anchal,

    just a quick follow-up: your bill is now payed and your internet connection has been reestablished. ☑️

    Best regards,
    Jan.
    Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
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