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Another number

  • March 19, 2019
  • 8 Antworten
  • 219 Aufrufe
H
Besucher:in
HI, I am already an O2 client, the last month I bought a phone with contract but I gave it to my wife, now I want to buy another phone with another number for me, my question is, can I get the discount for O2 clients? Or like I need a new number it's like a new client?

Lösung von o2_Jan

Hi @Hmcesar,

welcome to the o2 community!

I have sent you a direct message via our o2_support account regarding this matter.
Best regards,
Jan.

    8 Antworten

    o2_Jan
    • o2_JanTeam
    • Lösung
    • March 23, 2019
    Hi @Hmcesar,

    welcome to the o2 community!

    I have sent you a direct message via our o2_support account regarding this matter.
    Best regards,
    Jan.
    Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
    o2_Jan
    • o2_JanTeam
    • April 9, 2019
    Hi @Hmcesar,

    I have checked your account and you are eligible for a second contract as a so-called "Partnerkarte" with the advantage of a 50% discount for the second contract (in comparison to a normal tariff).

    Could you tell me which tariff (or: what amount of data volume) you would like, and also which smartphone?

    I'll then see what kind of offer we can make you.

    Best regards,
    Jan.
    Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
    H
    Besucher:in
    • Hmcesar
    • Autor
    • Besucher:in
    • April 9, 2019
    Hi Jan, the tariff would be the same (10 gb), and I have 3 options for the smartphones:
    - S10
    - S10+
    - S9 combo with Tablet
    Send me please the 3 offers to compare...thanks...
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • April 11, 2019
    Dear @Hmcesar ,

    I can provide you the following offerings for o2 customers:

    o2 Free M (2019) with 10 GB together with a Samsung Galaxy S10 for 44,99 Euro monthly for 24 months, plus Device once for 1,00 Euro, a connection fee of 39,99 Euro and 4,99 Euro for Shipping -> one time costs 45.98 Euro
    o2 Free M (2019) with 10 GB together with a Samsung Galaxy S10 Plus for 59,99 Euro monthly for 24 months, plus Device once for 1,00 Euro, a connection fee of 39,99 Euro and 4,99 Euro for Shipping -> one time costs 45.98 Euro
    o2 Free M (2019) with 10 GB together with a Samsung Galaxy S9 with tablet for 39,99 Euro monthly for 24 months, plus Device once for 49 Euro, a connection fee of 39,99 Euro and 4,99 Euro for Shipping -> one time costs 93.98 Euro

    In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets, which you can download at www.o2.com/productinformation sheet. There you will find all product details listed again (without discounts).

    Kind regards,
    Andrea
    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • April 18, 2019
    dear @Hmcesar

    I have not received any feedback from you, is there any interest in an offer?

    kind regards,
    Andrea
    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    H
    Besucher:in
    • Hmcesar
    • Autor
    • Besucher:in
    • April 24, 2019
    Hi good morning, finally I think that I'm going to order the Huawei mate 20 with gift (tablet), I have tried to order online but it was not possible...
    H
    Besucher:in
    • Hmcesar
    • Autor
    • Besucher:in
    • April 25, 2019
    HI, I already placed the order, this is the number xxx thanks...

    Edit by o2_Andrea: data protection - ordernumber deleted
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • April 29, 2019
    Dear @Hmcesar,

    thank you for your response.

    Kind regards,
    Andrea
    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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