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Additional costs charged in the bill

  • June 18, 2019
  • 1 Antwort
  • 80 Aufrufe
R
Besucher:in
I've just seen my first bill and appeared the following extra charges:

Einmalgebühren Anschlusspreis Option HomeBox 2 42,0084
Einmaliger Anschlusspreis O2 DSL 42,0084
Versandkosten - 8,3949

I signed up one month ago and there is a discount 100% Rabatt auf Anschlusspreis DSL-Router of 42,0084.

However the other value of 42,0084 as well as the 8,3949 are still there and I don't know why. These extra costs do not appear in my contract as well, so why am I being charged?

Lösung von o2_Jan

Hi @ricardo86,

welcome to the o2 community!

Since your inquiry is already being taken care of in the other thread, I will close this one to avoid any confusion or miscommunication.

Best regards,
Jan.
    Zu diesem Thema können keine neuen Antworten hinzugefügt werden. Du kannst gern ein eigenes Thema erstellen.

    1 Antwort

    o2_Jan
    • o2_JanTeam
    • Lösung
    • June 19, 2019
    Hi @ricardo86,

    welcome to the o2 community!

    Since your inquiry is already being taken care of in the other thread, I will close this one to avoid any confusion or miscommunication.

    Best regards,
    Jan.
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