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moving

  • April 24, 2014
  • 1 Antwort
  • 47 Aufrufe
alt30
Besucher:in
Hi! I am O2 client and I will moving out next week (in the same city) and I want to take the phone line and the Internet conection with me.

What do I have to do? sorry but is very difficult to find information in English or someone who speaks english.

Thanks for the help!

 

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    1 Antwort

    binauchhier
    Besucher:in
    • binauchhier
    • Besucher:in
    • April 24, 2014
    You have to make a request for an "Umzug" (move). But it will take 2-3 weeks to activate the thelphone-line at the new adress. You can write an PM to @o2_DSL with your Kundennummer, Kundenkennwort and your old and new adress. They can initiate your move.

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