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DSL Speed not the same as contract

  • October 1, 2015
  • 1 Antwort
  • 121 Aufrufe

Salsauraus
Besucher:in
Hi there,

I don't speak German but I hope someone will be able to help me.

I signed a contract with o2 about 3 weeks ago and just yesterday the technician came to set up the line. I bought the o2 DSL All-in L Professional so I should be getting 50,000 kbit/s. However, the internet download speed now ranges from 16 mbps to 18 mbps and the upload speed is 2.33 mbps.

O2 sent the FRITZ! Box 7490 so I'm using that.

Hope someone will be able to help, thank you!

1 Antwort

o2_StefanX
Forum|alt.badge.img+16
  • Team
  • October 1, 2015
Hi,

can you please post us the DSL details from your Fritzbox?

Regards

Stefan