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Contract cancellation status

  • October 2, 2017
  • 2 Antworten
  • 128 Aufrufe
Sreekanth
Besucher:in
I want to know my Contract cancellation status. I have sent the signed letter for the contract cancellation and received an SMS that the cancellation is in process and that I would soon receive a response from O2. But unfortunately, till now I did not hear anything from anyone. Hotline is pathetic. I waited 3x60min each for English speaking support, but I've been kicked out of the waiting list :-(

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2 Antworten

o2_Yvonne
  • o2_YvonneTeam
  • Team
  • October 10, 2017
Hi @Sreekanth‌,

I have to ask you for little more patience. My colleagues are still working on your cancelation.

'Regards

Yvonne

SevdaTheNone
Besucher:in
  • SevdaTheNone
  • Besucher:in
  • October 27, 2017
hi Yvonne,

Do you think check status of my cancellation request as well? I sent the request (for my mobile and DSL) and my modem last week. My phone contract is cancelled but I did not get any confirmation for DSL.

Thanks, Sevda

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