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Please deactive my DSL contract

  • April 4, 2020
  • 4 Antworten
  • 65 Aufrufe
F
Besucher:in

Dear,

I order a DSl on O2 website after I input all the related information I received nothing and I have no idea where can I check my order now.

Could you please cancel my order now because I have looked for other solutions.

My personal four identical number is XXXX

 

Please contact me.

 

Edit o2 Antje: 4-digit personal identification number removed

    4 Antworten

    o2_Michi
    • o2_MichiModerator
    • Moderator
    • April 8, 2020

    Hi @forbor ,

     

    welcome to our community. :relaxed:

     

    When did you order DSL? Did you already get an order confirmation?

     

    Best regards,

    Michi

     

    F
    Besucher:in
    • forbor
    • Autor
    • Besucher:in
    • April 15, 2020

    I do not seem to receive the confirmation email.

     I think I did not receive that

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • April 16, 2020

    Hello forbor,

     

    in order to check your order, we need personal information. I have sent you a private message.

     

    Kind regards

    Giulia

     

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    o2_Juliane
    • o2_JulianeTeam
    • Team
    • April 25, 2020

    Hi @forbor,

     

    unfortunately we haven’t received any privat message from you yet.
    Please check your → Inbox and write us again here in this thread after aswering the privat message.

     

    Kind regards
    Juliane

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