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I have the hardware, do I need a technician on place?

  • March 30, 2015
  • 5 Antworten
  • 272 Aufrufe
pirvulescu
Besucher:in
Hello,

I just received the hardware(on my company address) for DSL home connection. Should I require a O2 technician on site or I could set it up by myself?

Thanks,

Dan

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    5 Antworten

    o2_StefanX
    Forum|alt.badge.img+16
    • o2_StefanXTeam
    • Team
    • March 30, 2015
    You should be able to install and configure the hardware yourself. Only to activate the line, a tecnician is needed.

    Regards

    Stefan

    pirvulescu
    Besucher:in
    • pirvulescu
    • Autor
    • Besucher:in
    • March 30, 2015
    And how could I request a technician? 

    Thanks,

    Dan

    o2_StefanX
    Forum|alt.badge.img+16
    • o2_StefanXTeam
    • Team
    • March 30, 2015
    The technician will activate the line on the 07.04.2015 between 8:00 - 12:00.

    But he wont come to your flat. He will activate the line outdoor.

    Regards

    Stefan

      A
      Besucher:in
      • AnnaSalamero
      • Besucher:in
      • September 29, 2018
      Dear Stefan,
      Is it necessary to install the hardware before the technician comes? I think we would only be able to configure it once we have access to the line...
      It is not 100% clear to me what we need to do before the technician comes...
      I also posted another post because I just received the O2 Homebox 6441 but there was no CD inside though it said there would be a CD!
      Thanks in advance...
      Sächsin
      Legende
      • SächsinLegende
      • September 29, 2018
      Please do not post in other threads that are already old and stay in your existing thread https://hilfe.o2online.de/router-software-internet-telefonie-34/o2-homebox-6441-ohne-cd-without-cd-and-technician-coming-in-3-days-466948.

      You provide the router and when the technician is gone, connect the router to the TAE port and then set it up.

      edit: this thread is now closed for reasons of age.
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