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Cancel contract due to relocation

  • January 3, 2020
  • 2 Antworten
  • 71 Aufrufe

Hello,

 

I am moving in another address in Berlin and would like to cancel my contract. Or transfer it. I can’t find information anywhere.

 

Is there a fee if I want to cancel right now? Is there a page to organise a transfert?

 

Cheers,

Hugo

Lösung von bs0

In the customer portal you can request that your line be transferred to your new address.

https://www.o2online.de/service/erste-schritte/dsl-umzug/

2 Antworten

bs0
Legende
Forum|alt.badge.img+46
  • Legende
  • Lösung
  • January 3, 2020

In the customer portal you can request that your line be transferred to your new address.

https://www.o2online.de/service/erste-schritte/dsl-umzug/


o2_Tobias
  • January 13, 2020

Hi @HugoPerez,

 

could @bs0 already help you with the request for your DSL-move?

 

If you have any further questions, do not hesitate to contact our English community.

 

Loving greetings,

Tobias