Frage

Contract changed - prepaid

  • 19 August 2019
  • 1 Antwort
  • 262 Aufrufe

I have a Prepaid Data Pack L plan which was going to end on 18/08/2019. So, last Friday I charged more than 10 euros in order to allow this plan to renew automatically. But instead, the plan to change to my Prepaid S and my money. Then I charged 10 euros and renewed Pack L.

So, I have 10 euros and now I have 2 active plans for the same phone number. This is bad, I just entered into my O2 to recharge money and changed my plan.

1 Antwort

Benutzerebene 7
Hi @JeanEspindola,

I have unsubscribed the o2 my Prepaid S package for you. =)

Best regards

Steffen

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