Warum O2
Warenkorb
Service
Gelöst

DSL conenction issue last 2 days


Hello o2 community,

I’m really enjoyed with intenet and stability connection during last 2 years, but last 2 days something happened and periodically during the day there are connection errors occur.
according to my router logs I have following error:
Jun 23 12:56:12

pppd[29624]

Timeout waiting for PADO packets

After that my internet conenction goes down and it continiously repeated multiple times per hour, sometimes every 2-5 minutes.

Could it be hardware problem on O2 side?

Edit o2_Larissa: moved to English o2 Community: Broadband / DSL

icon

Lösung von o2_Micha 4 July 2022, 13:17

Zur Antwort springen

6 Antworten

No aswers so far, but problem still exists and some times speed looks like this:
 

 

Benutzerebene 7

Hi @AsterotVellior thank you for your post.
How is it working now?
Do you have still these problems or does it run properly? 
If there are still problems, please have a look at the following site: 


kindly regards
Michael​​​​​​​

Hi @AsterotVellior thank you for your post.
How is it working now?
Do you have still these problems or does it run properly? 
If there are still problems, please have a look at the following site: 


kindly regards
Michael

Thanks for asking, it looks good for now, I don’t have any disconnection anymore.

Hello @AsterotVellior , 

that are great news, thank you for your response! 🎉

Then I wish you lots of fun surfing the internet.

One question: Did the issue solved itself or did you get help from our technicians?

It would also be great if you stay in our community. 

Our digital living room is a nice place to hang out with other users in our community. 😊

 

Best regards, 

Manuela

 

Hello @AsterotVellior , 

that are great news, thank you for your response! 🎉

Then I wish you lots of fun surfing the internet.

One question: Did the issue solved itself or did you get help from our technicians?

It would also be great if you stay in our community. 

Our digital living room is a nice place to hang out with other users in our community. 😊

 

Best regards, 

Manuela

 

It was solved by itself. May be problem was actual for someone else in my location and somebody called technician, but I‘ll never know.

Hello @AsterotVellior , 

alright I see. If you have some issues again, you can call our technicians and they will open up a ticket for you. 😊

 

Best regards, 
Manuela

 

Deine Antwort