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New Device With old Sim contract


Hi All, 
I have an existing connection contract and I want to take a new device iPhone 15 Pro with new contract. is it possible to swipe the contract. 

Lösung von Vilureef

Hello @arnab18,

Take a look and see if you are offered the iPhone 15 for a contract extension?

Best regards

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2 Antworten

Vilureef
Superstar
  • 50002 Antworten
  • Lösung
  • 15. September 2023

Hello @arnab18,

Take a look and see if you are offered the iPhone 15 for a contract extension?

Best regards


o2_Andrea
  • Team
  • 26467 Antworten
  • 17. September 2023

Dear @arnab18 ,

welcome to our community. 🌝

You can either extend your old contract and then choose a new iPhone, as @Vilureef wrote, or cancel the old contract at the end of your contract term and take out a new contract.

Please note, however, that if you take out a new contract and want to cancel the old one, you will then only receive the combination benefit as long as the old contract is still running (if you select o2 customer you can receive discounted partner contracts).

Kind regards,

Andrea


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