autocomplete goes wrong prepaid activiation

Hello @MidORfeed,

welcome to our community. 😊

Did the activation process went through and now you have a wrong name and surname or am I wrong?

Best regards,

Michi 

Hello Michi,

No, activation failed.

During activation process at last step controller told me that I have to change my "name" and "surname" because I put there city and street instead to name and surname.

I tried to change this but I'm not able to do this at step 3 only I can put my birth date.

Regards

Hi @MidORfeed,

sorry for the late replay. Did you already manage to pass the activation process or is this still an issue?

Best regards,

Michi

Hi Michi,

Sadly I still have problem with this, I'm not able to to reset/change personal data for finish activation.

Regards 

Hi @MidORfeed,

I sent you a private message for the authentification to be able to take a look into the prepaid card.

You’ll find the message in your inbox. 

Best regards,

Michi

I wait almost month for response, still nothing. Can somebody explain me what happens?

Hello @MidORfeed,

I’ve sent you a private message. 

Best regards,

Michi

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