A
Hi!
What is your basic tariff? There you will find detailed information: https://www.o2online.de/ecare-prepaid/tarifdetails
Here is an example. The basic tariff in this example is o2 Loop
If you have the same basic tariff, you can enable or disable packages yourself
The package o2 More Local is in use (aktiv /active), the package o2 my Prepaid M was used before but can not renewed due to insufficient balance. Both packages can be terminate by pressing "Abbestellen".
On the next page, you can choose to deactivate the package immediately (Sofort abbestellen) or at the end of its usage period (Zum Laufzeitende abbestellen: 26.11.2018).
If your basic tariff is (an older) o2 Loop Smart or o2 Loop Smartphone, you cannot deactivate the package, because it is integrated in your basic tariff.
The only way to disable the package is to change your basic tariff to o2 Loop. It's free.
To change it, you have to press "Tarif wechseln" (see the first screenshot)
(or use your phone by pressing *107# and the dialing button)
Be carefully: All active packages will stop!
After the change, you will use the basic tariff o2 Loop: 9 Cent/minute for calls, 9 Cent per SMS and -if yout phone connects to the internet without a bookes internet/smartphone package- you will pay 99 Cent / day for internet usage.
You can extend your basic tariff with packages like o2 my Prepaid M with an Allnet-Flat and 3 GB Highspeed internet.
What is your basic tariff? There you will find detailed information: https://www.o2online.de/ecare-prepaid/tarifdetails
Here is an example. The basic tariff in this example is o2 Loop
If you have the same basic tariff, you can enable or disable packages yourself
The package o2 More Local is in use (aktiv /active), the package o2 my Prepaid M was used before but can not renewed due to insufficient balance. Both packages can be terminate by pressing "Abbestellen".
On the next page, you can choose to deactivate the package immediately (Sofort abbestellen) or at the end of its usage period (Zum Laufzeitende abbestellen: 26.11.2018).
If your basic tariff is (an older) o2 Loop Smart or o2 Loop Smartphone, you cannot deactivate the package, because it is integrated in your basic tariff.
The only way to disable the package is to change your basic tariff to o2 Loop. It's free.
To change it, you have to press "Tarif wechseln" (see the first screenshot)
(or use your phone by pressing *107# and the dialing button)
Be carefully: All active packages will stop!
After the change, you will use the basic tariff o2 Loop: 9 Cent/minute for calls, 9 Cent per SMS and -if yout phone connects to the internet without a bookes internet/smartphone package- you will pay 99 Cent / day for internet usage.
You can extend your basic tariff with packages like o2 my Prepaid M with an Allnet-Flat and 3 GB Highspeed internet.
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