Warum O2
Warenkorb
Service
Frage

PUK NUM

  • 7 September 2019
  • 1 Antwort
  • 269 Aufrufe

my uncle got his wallet stolen which had the card with the PUK NUM in it. now his phone is locked and need the puk num to unlock it but he does not have a mein o2 acc and cannot make one because the password was sent by sms and he cannot access his phone now. tried calling customer service but i dont speak german and could not understand anything. any help would be much appreciated!

1 Antwort

Hello there!

We need to verify a few things first before we can take a look at the number. For that, we´ll use personal messages.
Please access your Inbox here:
Inbox
You should already see one new message sent by our o2_Support-Account.

Viele Grüße,
Kurt

Deine Antwort