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how to get 2018 and 2019 top-up history?


Hi,

Greetings!

how to get 2018 and 2019 top-up history?

Thanks

Raja

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Lösung von o2_Andrea 24 February 2020, 18:26

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12 Antworten

Hi!

You have a prepaid card?

You can only see (and download) the last 80 days: https://www.o2online.de/ecare-prepaid/auf-ab-buchungen

Hi TBCMagic,

 

thank you for your prompt reply!

 

unfortunately It show only las 80 days I want for whole year 2018 and 2019.

do you have any other ideas.

 

Thanks

Raja

 

What do you need the list for?

I want list of my Prepaid top-up recharge I made 

Unfortunately, the list is only 80 days retroactive, as described above.
I asked you because there is still a sales tax receipt (Umsatzstuerbeleg) for the tax office. This document shows, for example, how much credit was used from 1.1.2018 to 31.12.2019. (The use of credit is subject to VAT, the loading of credit is not)
If such a list is important to you, then you have to save it from time to time.

I see thank you for your information.  Is there any other possibility I can demand o2. Because I m in very bad economic conditions . My income tax return may help a bit for survival 

Benutzerebene 7

Dear @HD_Raja ,

 

first of all, welcome to our forum. Nice that you have found your way to us. :-)

 

Were the tips of @TBCMagic helpful for you? Thanks, @TBCMagic .

 

Do you have any questions about using our community? Then take a look at Neu in der o2 Community? Die wichtigsten Funktionen und Hinweise auf einen Blick. There you will find all the information you need to use!

 

Kind regards,

Andrea

Benutzerebene 7

Dear @HD_Raja ,

 

so far, I have not received any feedback from you, has your concern been resolved?

 

Kind regards,

Andrea

Dear @o2_Andrea ,

 

thank you for your email.

 

@TBCMagic  said I have to save the document every 80 day otherwise it won’t be there as per o2.

alright and thanks to him.

 

then I asked him that, is there any other option. still no any reply other than you.

Could be no any other options, I don’t know you know something.

 

if there is no other way , then please close this question.  thank you a lot too.

 

Many thanks and Best Wishes,

Nagarajan

Benutzerebene 7

Dear @HD_Raja ,

 

there is no other way, than to document the top-up history periodically and on the other hand to get the sales tax receipe if you want.

 

Kind regards,

Andrea

Dear @o2_Andrea ,

 

Thank you for your answer.

How to get the sales tax receipe?

 

Many thanks and Best wishes,

Nagarajan C

Benutzerebene 7

Dear @HD_Raja ,

 

I ordered the Um.St. Beleg from Januar 2018 to December 2019 for you (and following). These documents are always created in the middle of a month (that's just passed). So you will have to wait until mid-March before you can send them.

 

Kind regards,

Andrea

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