In December my 24 month contract finally ended, my number was deactivated and I tried to convert it to a O2 prepaid. Your shop in Tauentzienstraße Berlin told me it was not possible, because contract numbers cannot be converted to prepaid, and O2 prefers to loose a client rather than activating a prepaid (nice), the personnel told me that legally the number was in my name and I could go to the shop in front of them (Vodafone), buy a prepaid sim and request the portability.
I got a mail from Vodafone stating that you don't release my number: what’s the matter??
Please release my number!!!!! Why do you make it everything so complicated? :(
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