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change Bank account detail

Parham8585
Rang

Good time,

I open a new bank account and i want to change and I want to change my previous bank account information. How can i change this information?

Thank you

4 Antworten

B
Rang
Benutzerebene 7
Abzeichen +1

You can request a change of your bank details via "Mein o2":

https://www.o2online.de/mein-o2/bankverbindung/

Alternatively, you can use the form:
https://www.o2online.de/assets/blobs/pdfs/formular-aenderung-bankverbindung-sepa/

o2_Matze

Hi @Parham8585 

Welcome to our o2 Community. 

Was blablup’s great answer helpful in your case, or do you need further support?

If so don’t hesitate to get back to us.

Best Regards Matze 

https://g.o2.de/wcr
Parham8585
Rang

Good time,

I have some problem with this link. I couldn’t open this link due to the wrong address or website problem or something else, when i open the link then when i wanted to change my bank account page i faced with a wrong address and i couldn’t change my bank account, and also i have problem with my app. I couldn't open my profile in my app and i think my app is locked. Thank you in advanced and it would be great if you help me. 
Best Regards

o2_Matze

Hi @Parham8585 

The form via https://www.o2online.de/assets/blobs/pdfs/formular-aenderung-bankverbindung-sepa/

should work. I just opend it via mobile phone and in my chrome browser via the desktop computer.

i have problem with my app. I couldn't open my profile in my app and i think my app is locked.  

Could you go a bit more into detail? What happend exactly and did you get some kind of error message on your phone?

Kind regards Matze 

 

https://g.o2.de/wcr

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