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Competitive advantage


Hello,

On Mobilcom Debitel i get an offer for Samsung Galaxy S21Ultra 5G with a onetime payment of 349 Euros and monthly payment of 50 Euros for a 24 months contract with O2 . Whereas if i switch my contract on your online page i have to pay almost 83 euros monthly. SO in 24 months i will pay approximately 400 euros higher.

Being an existing customer of yours i find this annoying. Can you provide a better offer for me?

Regards

 

edit o2_Solveig: verschoben von o2 Mobilfunk → English O2 Community : Mobile 

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Lösung von o2_Matze 19 April 2021, 13:00

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Benutzerebene 7
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Not quite sure what this has to do with a competitive advantage but you are comparing a new contract with a reseller with a contract extension directly from the provider, i.e. apples and oranges.

If you indicate which tarif you would like with the phone, a moderator can send you the best offer currently possible for an extension. It can take around 7 - 10 days though.

Hi @protonandy 

it's best to answer in the post down below, so it doesn’t get to confusing

 

 

Best Regards Matze 

 

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