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Änderung des DSL-Tarifs


Hello.

Sorry I write in english but i don't speak German. Today I had a technician to connect to the Internet and I realized that I would not get a router.

I ordered "My office L" by mistake without a router.

Is it possible to get a router from you?

Can I change the tariff from My office L to My home L?

Vielen dank!

 

Edit o2_Larissa: transfered to English o2 Community: Broadband / DSL


2 Antworten

Hello.
Today I had a technician to connect to the Internet and I realized that I would not get a router.
I ordered "My office L" by mistake without a router.
Is it possible to get a router from you?
Can I change the tariff from My office L to My home L?

 

 

EDIT: verschoben in Englisch  o2_Maria - merged with existing thread

Benutzerebene 7

Hello @gregor6464 and welcome to our o2 community :-)

There is no need to apologize for writing in english, that is exactly what this part of our community wasmade for :-)

If you order a DSL contract and realize you forgot to order a DSL router with it you can get in touch with our customer service to rent one from us ;.)
You also have the possibility to use a compatible router from the free market that supports VDSL (super)vectoring and is not any provider device, so please don’t buy a used Homebox, Easybox or Speedport router since they might not work with your DSL connection.

Regards,

Lars

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