Hi,
I took over a contract of my friend.
And yet there's something wrong with my O2 account, and I haven't got the new number nor the contract itself.
Also the money isn't transferred and I got a letter about it.
I tried to fill in the bank account info via o2.de/meine-date/sepa, as in the letter but due to my account problem it doesn't work as well.
What could I do to fix it?
Thanks in advance for your help.
Sincerely,
Eunjie
Benutzerebene 7
- Team
- 19198 Antworten
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14 September 2019
Hi @Eunjie Yang ,
can you send us your name and date of birth as a private message to@o2_Support ? Then we can take a look in your contract and try to help you.
Regards,
Marc
can you send us your name and date of birth as a private message to
Regards,
Marc
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