I purchased an o2 sim with a device on a 2 year contract which ended in october 2018. Since now my device is fully paid, i wanted to discontinue/cancel my sim because i cannot afford the monthly amount I pay. I went to the O2 store and they asked me to send a letter to o2 and because i did not cancel 3 months before the contract end-line i would have to pay for another year i.e till October 2019. If I send in the letter this month would it be possible to cancel the sim sooner? And even if not, would the cancellation till October 2019 be guaranteed?
Thanks
Nikhita
Lösung von o2_Tobias
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