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One ring scam

  • 22 July 2019
  • 1 Antwort
  • 280 Aufrufe

Dear O2,

I just recieved a call from Mauritania(+222 38445850) and it rang for 7 seconds. I called back by mistake and there was a song playing in the phone. I thought I was traped in a scame. I am really afriad that I was charged for higly expensive bill. Therefore, I want to report this scam and ask if it is going to add more fees to my monthly rent since I have held up the phone for around 2 and half minites and I could not check the bill at the moment. Is there any security risk for my phone ? What shall I do to prevent potential costs? thanks.
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Lösung von o2_Jan 23 July 2019, 19:58

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1 Antwort

Dear @narlu2019,

welcome to the o2 community!

That sounds indeed rather unusual, if you think the number that called you is a number for possible fraud you can report it to the Bundesnetzagentur via this form.

As of now, we cannot see if the call you received has caused a higher bill, so when the upcoming bill is produced and you see unusual fees, please contact us again.

Best regards,
Jan.

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