Hello.
I have a mobile contract o2 which must run at least 2 years. The contract was signed in February 2020, so it will soon be 2 years, and therefore I should be able to terminate it. The point is that I do not live in Germany since March 2020 and I cannot sign in my personal account (I do not remember my password and login). What should I do in this case? I read in this forum that there is some paper form one must fill in in order to request contract termination. Is this still the case? If yes, where do I find this form?
Thanks.
Edit by o2_Katja: Moved to our english community
Lösung von o2_Andrea
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