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help. I would like to pick up my order on a packet shop

  • September 25, 2025
  • 2 Antworten
  • 18 Aufrufe
D
Besucher:in

Help me. I would like to pick up my order on a packet shop instead of having it delivered in my doorstep since i live in an apartment. I ordered and it has not been shipped yet. Can you help me

Edit o2_Kathi 30.09.25 Title adapted for a better overview

Lösung von Bumer

A change is no longer possible afterwards. 🤷‍♂️

    Sächsin

    2 Antworten

    Bumer
    Legende
    • BumerLegende
    • Lösung
    • September 25, 2025

    A change is no longer possible afterwards. 🤷‍♂️

    o2_Solveig
    o2_Solveig
    • o2_SolveigModeratorin
    • Moderatorin
    • September 25, 2025

    Hello ​@Droplets ,
    welcome to our o2 Community 😀
    As Bumer says, unfortunately it is no longer possible to make a subsequent change.
    You can call the hotline and cancel the entire order and have it re-entered.        
    Our English-speaking postpaid and landline support for you: 089 66 66 30 08 1 (Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays)
    Kind regard, 
    Solveig 

    O₂ my Service - Service, wie du ihn willst-> https://hilfe.o2online.de/o2-news-3/o2-my-service-service-wie-du-ihn-willst-536715
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