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Didn’t received order confirmation

  • October 18, 2025
  • 2 Antworten
  • 21 Aufrufe
H
Besucher:in

I ordered mobile phone with sim contract and paid the deposit payment on 16 October with my Wise account but I didn’t receive any confirmation from O2

2 Antworten

Bumer
Legende
  • BumerLegende
  • October 19, 2025

Wait for the credit check. Another email should arrive in the next few days. Check your spam folder, too.

o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • October 22, 2025

Hello ​@Happylife,

welcome to our o2 Community 😀

Unfortunately, we don't have the possibility to view your orders here in the community.

Did you receive an email in the meantime? If you have any questions, our English-speaking hotline will also be happy to help: 089/66 66 300 81

Best regards

Giulia

*** Hier geht es zum Weihnachtsgewinnspiel: https://hilfe.o2online.de/o2-news-3/o2-community-weihnachtsgewinnspiel-2025-herzlich-willkommen-in-unserer-weihnachtsbaeckerei-659597 ***
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