I got an email asking me to activate the sim card for my new contract two days back. But till now I haven't received my sim card for my new contract. Please help
Benutzerebene 7
- Moderator
- 12818 Antworten
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7 April 2020
Hey
when did you order the contract? Did you receive the card yet? :)
Greetings,
Flo
I ordered it almost two weeks back. Still haven't received the sim card. I called the video helpline, but the person wasn't able to help and asked met to speak German.
- Moderator
- 17979 Antworten
-
15 April 2020
Hello
since there is no connected account, we´re not able to check the contract.
If you haven´t received any messages regarding the contract, feel free to send us your personal details via private message.
Please follow this link to open your Inbox:
https://hilfe.o2online.de/inbox/overview
Viele Grüße,
Kurt
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