Hello,
I moved to Germany in September 2019 and I signed a two year mobile phone contract with 02. I had to return to Canada in March because of Covid-19 and I am not able to return to Germany. I would like to cancel my plan, and because of these extenuating circumstances I hope that 02 will be understanding. I can not go into a store to speak with anyone and I also can not call because my phone plan doesn’t include calling in Canada. I hope that someone can help me here.
Thank you!