I am trying to move my DSL contract. I see the following message when I try to access my order status (www.o2online.de/auftragsstatus/)

Der Inhalt konnte nicht geladen werden, bitte versuchen Sie es in wenigen Minuten noch einmal.

Is my order even being processed? Can I get a confirmation?

My order number is XXXXXXXXXX

Edit o2_Lars: Please never post any personal information while wirting in a public forum - moved to existing thread.

Hello @InnocentCloud and welcome to our o2 community :-)

I gathered your two topics into this one so answers are located in one place :-)

Unfortunatley I find no data under the email address that you registered in our community so I can not access any information regarding movong or cancelation of your contract. Fro mthe snippet that ypou posted here it seems to me that a cancelation was offered as a second possibility. If you are unsure I recommend to contact our DSL team again so they can have a deeper look into this :-)

Regards,

Lars