Frage

Upgrade O2 DSL Classic S contract

  • 17 November 2020
  • 7 Antworten
  • 136 Aufrufe

Hello

I have an O2 DSL Classic S contract signed long time ago which still valid until May2021. Now, I would like to explore the possibilities for a faster  bandwidth and perhaps, replace the router.

Is anyone on this community able to guide me on the process?

Thanks

Rutura

 

Edit o2_Matze Thread move to English Broadband 


7 Antworten

Hi @Rutura 

 

welcome to our community. :slight_smile:

We can send you an offer by email. Would you please tell us which tariff you like and what kind of router you desire? Please be aware that in our new contracts the router has to be paid extra. So if you like to check to purchase your own device it might be cheaper. 

Is your email adress still correct?

 

Greetings​​​​​​

Hi Manga

Thank you for your reply. I’m looking for the tariff O2 My Home L or M, with the FRITZ! Box 7490 router and unlimited data.

Can you tell me if the 4.99 EUR per month for the router, is for 1 or 2 years?

 

What happens with my current contract and tariff that ends next year?

 

Thank you for your feedback

Rutura

 

Benutzerebene 7

Hi @Rutura 

When changing the tariff its always a contract extension für 24 month.

Can you tell me if the 4.99 EUR per month for the router, is for 1 or 2 years

The monthly rental fee for the Fritzbox 7490 is 4,99 Euro. You can cancel the router contract

every month, just with returning the router to us.

What happens with my current contract and tariff that ends next year?

 

Your contract will be extented for a 24 month.

If that’s  ok for you my colleagues can sent you an offer via e-Mail. 

Best Regards Matze 

 

 

Hi Matze

 

Thank you for answering these questions. 

In this case, please send me an offer for O2 my Home M and the router Fritzbox 7590.

The offer can be send to the email address connected to this O2 community account. 

 

Best regards

Rutura

Hi @Rutura 

 

I sent you an offer by email. Please check. 

I have to tell you about our product information sheet

Unfortunately it is in German.

If you agree to the offer, just confirm the email. Everything will be arranged as soon as possible.

 

Greetings

 

Benutzerebene 7

Dear @Rutura ,

 

have you had a chance to look at @o2_Manga 's offer?

 

Kind regards,

Andrea

Hi Andrea, 

yes, I’ve received the offer and already accepted. The new contract will start from 5th of January 2021

 

Thank you for your help

Rutura

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