Hi I have a O2 my home DSL contract valid until next September.
I checked with customer care about different tariff options, as I was facing internet speed issues recently.
They told me about “O 2 Free Unlimited Max partner card” - also told me that I can get it for monthly EUR 24.99, as I am already an o2 customer. But instead of upgrading they have added additional product it seems. can you please recheck? I don’t need an additional contract; I am looking for an option to upgrade my current contract. Let me know if this can be changed?
If needed I can provide the new order number (infact I have not confirmed the order, it was done without my consent at first place)
Edit: Moved to English-DSL - o2_Kurt