this September I will be permanently moving out from Germany and would please need to have my mobile contract (Blue All-in L) terminated. I will want to keep the line active and working until October 1st.
Could you please explain on how to proceed, and send me over email any forms I may need to complete and send back? I will of course be able to attach my Abmeldung as a proof.
Thanks in advance for your support.
Lösung von o2_Jessica
welcome to our community!
We also have a part where you get support in English, and where you also find helpful FAQ's in English (https://).
I'm going to shift your thread to that part of the forum ().
For cancelling/ deactivating the contract because of moving to another country you have to fill out a special form (I'm going to send that to your e-mail address) and hand in the deregistration of your city, the registration of your new city, and the letter of agreement that the company has the permission to charge 3 monthly fees as a replacement.
Please keep in mind that I can not confirm that all this is going to be done by the 1st of October.
Please check your mails first to see if you have received the mail!