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Problem with Homespot M


I received a Sim Card yesterday for my Homespot M. If I put it in my iphone, it works great. If I put it in the router I purchased I barely get internet. Maybe 2 kbps. Can someone help me setup this sim in the new LTE Router? the router model is B311s-221 -- thank you! 

Edit o2_Lars: Moved from Mobilfunk/Homespot to English/Broadband

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Lösung von Tom_ 10 July 2021, 17:45

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Benutzerebene 7
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Hi @herrcare 

did you try to switch your Router in “LTE only” Mode? (because, “2 Kbit/s” does not look like LTE..)

 

kind regards,

Tom

Hi @herrcare 

did you try to switch your Router in “LTE only” Mode? (because, “2 Kbit/s” does not look like LTE..)

 

kind regards,

Tom

<OffTopic>
Hi Tom_,

at least you speak english too?

</OffTopic>

@herrcare 

you seem to have a Huawei - Router with a CAT 4 Modem only. Tis overolded.

Tell us your Zip Code or the router`s cell id the router is connected in.

FORZA ITALIA!

(Excuse me that)

Greetings

Joachim

Benutzerebene 7

Hello @herrcare, welcome to our o2 Community :-)

I am gladto see you already recieved some helpful tipps. IS everything now working as it should and is the speed you get now more up to your expectations? Or are there still issues where we should have a deeper look into? :-)

Regards,

Lars

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