Warum O2
Warenkorb
Service
Gelöst

O2 DSL- Home Box - WhatsApp Call reconneting


Hi

I have o2 DSL Homebox, my whatsapp call works, but after few minutes, its reconnecting.

This is happening very frequently since last 2 months.

Do you already have inputs for this ?

Also, many times mainly on weekend, the DSL connection goes and comes back.

Let me know

Thanks

Chintan Acharya

icon

Lösung von blablup 6 November 2019, 15:07

Zur Antwort springen

7 Antworten

Benutzerebene 7
Abzeichen +1

Which o2 Homebox (6641/6441/6741) and which firmware version?

If the DSL LED does not light up permanently green, there is a problem that you should report via the hotline. Maybe this is also the cause for your whatsapp call problem? 

https://www.o2online.de/service/netz-verfuegbarkeit/dsl-stoerung/

 

from where do you get this HomeBox?

You rent it from O2 or do you get it e.g. from ebay?

Which o2 Homebox (6641/6441/6741) and which firmware version?

If the DSL LED does not light up permanently green, there is a problem that you should report via the hotline. Maybe this is also the cause for your whatsapp call problem? 

https://www.o2online.de/service/netz-verfuegbarkeit/dsl-stoerung/

 

Sorry i did not check the answers early.

I do not remember which homebox. I will check at home again

DSL LED light starts blinking when the whatsapp call start reconnecting.

Sometimes internet is also gone and comes back again when led starts flashing

 

from where do you get this HomeBox?

You rent it from O2 or do you get it e.g. from ebay?

from O2

Benutzerebene 7
Abzeichen +1

If the DSL LED does not light up permanently green, there is a problem that you should report via the hotline.

https://www.o2online.de/service/netz-verfuegbarkeit/dsl-stoerung/

 

 

from where do you get this HomeBox?

You rent it from O2 or do you get it e.g. from ebay?

I Get it from O2

I have rented from O2. 

 

Deine Antwort